Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, a full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. 

No refund after that. For bookings via our website the refund is minus the Stripe fee of 2.9% plus $0.30. For bookings via other parties, fees may apply.
Exceptions may be made to travel interrupted by Covid 19 in accordance with NZ government regulations on a case by case scenario, at our discretion.